customer support
Customer service that never sleeps
24/7 customer service — powered by voice agents that understand issues instantly, respond empathetically, and resolve problems before your customers fall asleep on hold.
voice ai agents
ai voice agents
that actually understand.
We build fully automated phone and chat agents for SMBs — GDPR-compliant, fast to launch, in a voice that doesn't feel like a machine.
Trusted by companies across DACH and beyond
01 / capabilitieswhat we actually do
end-to-end. not just an api.
From voice design through system integration to ongoing operations — six building blocks that together form a production-ready voice agent. Bookable individually or as a complete package.
voice agent design
Personality, voice and conversation logic — tuned to your brand, audience and tone.
- Custom voice cloning
- Conversation flow design
- Tone & emotions
- Multilingual (29+ languages)
fast implementation
Concept to go-live significantly faster than classic IT projects. We handle the complete technical build.
- Prototype in 48h
- Iterative testing
- Go-live support
- Rollout strategy
system integration
Seamless hookup into your existing infrastructure — CRM, calendar, telephony, ticketing.
- Salesforce · HubSpot · Pipedrive
- Twilio · Vonage · SIP
- Calendly · Cal.com
- Zapier · Make · n8n
telephony · in/outbound
Fully automated call handling and outbound campaigns — flexible with your existing telephony or a dedicated number.
- 24/7 availability
- Automatic routing
- Outbound campaigns
- Queue management
analytics & optimisation
Real-time dashboards, conversation analytics and continuous AI-driven improvement.
- Call transcripts
- Sentiment analysis
- Conversion tracking
- Monthly reports
managed service & support
Dedicated contact, direct channel and proactive optimisation — no ticket ping-pong.
- Personal account manager
- Slack/Teams channel
- Monthly reviews
- SLA-backed
02 / use casesfor every use case
voice agents for every use case.
From 24/7 customer service to smart outbound campaigns — see how AI voice agents take over concrete business processes.
scheduling
Scheduling on autopilot
Your voice agent coordinates calendars, suggests open slots, and confirms bookings in real-time — without your team lifting a finger.
e-commerce
Scales when Black Friday breaks everything
Order status, returns, product advice — your voice agent handles customer requests 24/7 and scales effortlessly, no matter how high the call volume gets.
outbound calls
Proactive instead of reactive
Your voice agent follows up on leads, confirms appointments, collects feedback, or informs customers about offers. Automated, personal, scalable.
voicemail 2.0
Forget recorded messages
Our intelligent voicemail conducts real conversations, captures the issue, asks follow-up questions, and delivers a structured summary — instead of a noisy voice message.
03 / processhow it works
→ 01
discovery call
We analyse your use case and show you what's possible with a voice agent — free, no pitch deck.
→ 02
design & build
We craft your agent: voice, personality, conversation flows, integrations.
→ 03
go-live & support
The agent goes live. We monitor, optimise and stay on hand for every question.
04 / demotry it live
talk to one of our demo agents.
Three personas across three industries — no download, no login. Tap the mic and speak like you would with a real teammate.
Steffen
Real estate agent
Answers questions about properties, schedules viewings, qualifies prospective buyers.
1 / 3
Apartments in MunichSchedule a viewingFinancing
try it now
Voices powered by ElevenLabs · max. 1:59 per call · microphone access required.
05 / industrieswhich industries?
voice agents for every industry — individually configured.
From first contact through hand-off to a teammate — we model the use case to your language, your systems and your service level. Tap an industry for details.
06 / integrationsseamlessly connected
one agent. your stack.
Voice agents live and die by their integrations — CRM, calendar, telephony, ticketing. We connect your agent with the tools you already use. Custom APIs and webhooks for everything in between.
- TelephonyTwilio · Vonage · SIP · Sipgate
- CRMSalesforce · HubSpot · Pipedrive
- SupportZendesk · Freshdesk · Intercom
- SchedulingCalendly · Cal.com · Microsoft Bookings
- Automationn8n · Make · Zapier
- CommunicationSlack · Microsoft Teams · WhatsApp
- KnowledgeSharePoint · Confluence · Notion
- LLMOpenAI · Anthropic · ElevenLabs
+ many more integrations via custom APIs and webhooks.
07 / complianceenterprise-grade security
ai you can actually trust.
The highest standards for European and DACH-region companies — no data transfer to third countries, documented obligations, clear labelling of AI-generated answers.
- GDPRFully compliant
- EU Data ResidencyEU data centres
- SOC 2 Type IIPlatform certified
- ISO 27001Platform certified
- EU AI ActCompliant
EU data residency
All data is processed and stored in European data centres. No data transfer to third countries.
End-to-end encryption
All communication between your systems and the voice models is encrypted. Optional zero-retention mode without audio storage.
Audited & certified
The platforms in use are SOC 2 Type II and ISO 27001 certified — documented, auditable, traceable.
EU AI Act compliance
Risk-based classification, documented obligations, clear labelling of AI-generated content — legally sound from day one.
08 / voicesfrom the field
„Our voice agent boosted appointment bookings by 40%. Implementation was wrapped in a week.“
Healthcare„The conversation quality is impressive. Customers genuinely think they're talking to a real employee.“
Automotive„24/7 reachable, no more hold times — the agent has transformed our customer care.“
Real Estate
09 / faqfrequently asked
let's ship
let's talk about your voice agent.
30 minutes, no pitch deck. We look at your concrete use case and tell you honestly whether — and how — it's worth doing.